Common queries answered

Frequently asked Questions

Accordion Content

Currently we ship physical products only to EU (European Union) countries.
Delivery usually takes 3 to 14 working days.

If a product has not been downloaded, we may be able to provide a refund. However, as a digital product seller, we do not offer refunds or returns for products that have been downloaded due to the nature of digital goods. We understand that customers may not be able to fully evaluate a product before downloading it, and we strive to provide clear product descriptions and accurate representations of our products. If there is an issue with the download or the file is corrupted, we are happy to assist with resolving the problem. We aim to provide high-quality digital products and a positive customer experience for all of our clients.

If you are not satisfied with the product, or if your product arrives damaged or defective in some way, you have 14 days to decide whether or not to keep it. You will get refund, according to our Terms. Shipping costs are non-refundable. 
This may apply only to physical products.

Once your order has been shipped, you will receive a confirmation email containing the shipment details and a tracking number so that the shipping progress of your order can be tracked.

We currently ship to EU (European Union) countries.
All our products ship from the EU.

All products are made in EU (European Union).

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